Video networking alarm operators welcomed Areca is a professional video networking platform and the main supplier of alarm video networking alarm terminal, we received a lot of all sorts of problems with operators in the process of cooperation, including carriers also include end-use customers, the focus here summarize some issues video alarm system service operators and end-use video network alarm shops, dealing with customers at home, we are asked: advice when undertaken shops alarm system business, how answer some difficult customer problems? To shop network alarm service operators to provide better service, I specifically collected a little, easy to do alarm system operated by reference to a friend to use! If you are interested in the market operations of video alarm system. How to get retail network alarm security service? 1. Customers only need to pay a small deposit and commercial networking equipment alarm service fee, you can get a full range provided by our network alarm 24 hours security service. 2. One-time customers signed 1--3-year service agreement. What services are available? ? Network Alarm: Alarm Center 24 hours to provide network alarm services. ? Timely Alarming: Alarming service is available 24 hours, once the alarm center received the alarm, response alarm immediately dispatched patrols to the scene, and the linkage 110 Alarming. ? Equipment inspection: regular customer security inspection system. ? Equipment Repair: Alarm for customer premises equipment damage, the first time sent engineers to repair. ? Online detection: implement an online system to detect the client device through the alarm call center. ? Monthly Report: provide customers with equipment using monthly reports. ? Liability and property claims: liability under the agreement the system operator. ? SMS: The alarm call center platform provides messaging services to its customers. ? Routine maintenance: the system after delivery, from time to time to provide routine maintenance sales training:? To provide customers with system operation training. Network alarm service processes: Consulting Communication: ****** by advice line, leave your contact information, the call center will provide one service and send commentary arrangement according to the customer account manager. Free survey site: If your service needs. We will send account managers and project engineers to your premises, in accordance with the security structures and demand, on-site survey, which provides device configuration and design and pricing. Enter into a service agreement: to provide a complete service and protect your rights, you will be sent to the "Service Agreement" in duplicate, after the two sides confirmed, keep a journal. System construction: the dispatch of the company's construction sector, in accordance with our technical department confirmed the way the system's construction. Project Acceptance: After the construction of the system, the company sent the project acceptance. Networking Test: After installation can be done by the system, you must again go through the technical department of your premises network testing system and taught to use. Starting service: If your premises have completed safety testing systems, and taught to use, you can always start the system, served by us. Service inspection: through while you are using the service, will be dedicated by the service center or customer service staff, regular customers and occasional inspection equipment maintenance, to provide equipment for monthly reports.